Frontu
Visit SiteFrontu is a field service management software built for heavy machinery dealers, helping you manage tasks, technicians, and operations efficiently.
Frontu
Visit SiteFrontu is a field service management software built for heavy machinery dealers, helping you manage tasks, technicians, and operations efficiently.
What is Frontu?
Frontu is a field service management software that enables field technicians and streamlines operations. By digitising service processes, Frontu helps heavy machinery dealers increase efficiency, improve customer satisfaction, and boost profitability. Frontu takes a "technician-first" approach, focusing on a user-friendly experience. Workers in the field receive job alerts, view their schedules, and access all necessary task information on the go, even when offline. They can also capture photos, collect digital signatures, and manage inventory directly from the app. For managers, Frontu provides a centralised dashboard for real-time task tracking, route planning, performance monitoring, and insightful reporting. It can be used as a standalone system or integrated with your existing ERP and CRM software. Heavy machinery dealers using Frontu have reported significant improvements, including a 30% increase in first-time fix rates, 40% higher customer satisfaction, and faster invoicing.
Frontu's Core Features
Real-time Task Management
Instantly track job progress for improved visibility and control over field operations.
Scheduling and Dispatching
Efficiently assign jobs and plan routes, leading to faster response times and reduced travel costs.
Mobile App with Offline Mode
Provide technicians with all necessary information, even without an internet connection, for increased productivity and uninterrupted workflow.
Digital Forms and Signatures
Digitise paperwork, capture photos, and get customer signatures on the spot to reduce paperwork, accelerate invoicing, and minimise errors.
Time and Location Tracking
Monitor technician location and working hours in real-time for better resource allocation and accurate time-logging.
Inventory Management
Track spare parts and materials used for jobs, resulting in optimised stock levels and reduced equipment downtime.
Reporting and Analytics
Generate reports on team performance and job statistics to enable data-driven decision-making and gain insights for business growth.
Integrations
Connect Frontu with other business systems like ERP and CRM for a seamless workflow and centralised data.